Your tour begins in the V&A Wedgwood Collection, where you will explore the story of Jasperware from Josiah Wedgwood I’s early experiments to Wedgwood icons like the Portland Vase.
Ticket Prices
Adult £15 | Age 0–3 free | Age 4–12 £9
Concession £12.50 (students, 60+, Blue Light Card)
V&A Membership & National Art Pass: £7.50
Tour Information
Tours run Monday to Friday and are bookable up to 90 days in advance
Wheelchair-friendly; wheelchairs or folding seats available on request
Terms & Conditions
Cancellations: Refunds will not be issued for cancellations made less than 48 hours before booking or for no-shows
Concessions: Concession discounts apply to individuals; carers go free (please notify at booking)
Payment via gift voucher: A valid voucher must be presented on the day of the visit as payment for the experience
Photography: As the factory is in production, photography, video, and other recording devices are not permitted during the factory tour
We reserve the right to cancel tours without notice if conditions become unsafe.
Accessibility
The full tour route is wheelchair accessible, with lift access between the ground floor and first floor. Wheelchair users and guests using mobility scooters can participate without needing to take an alternative route. Most walkways are smooth and even, and the majority of the route is approximately 120–180cm wide.
There is seating available in the first section of the tour within the V&A Wedgwood Collection. The factory has no conventional seating, although perching stools are available and can be used where appropriate.
The factory is a working manufacturing environment, so please be aware that the tour can include loud machinery, sudden noises, heat and strong smells. It can also become busy and crowded, particularly when travelling with a larger tour group. Some displays on the route can be touched and explored by guests.
All guests are offered a Vox Tour Guide system at no additional cost. Your Interactor speaks into a microphone, and you listen through a receiver and earpiece. Alternative earpieces are available for guests who use hearing aids, allowing you to keep your hearing aid in place.
The tour includes live commentary in English. The video shown towards the end of the tour has subtitles.
If you have sensory, hearing, mobility or other accessibility requirements, please let us know when booking or contact us before your visit. We will be happy to discuss your requirements and any adjustments that may help you get the most from your experience.
